B2B Ordering & Quote Requests
Business customers do not shop like consumers. They have agreed prices, they order the same things again, someone has to approve the order, and half of what they need has no list price. We build ordering that fits that: customer-specific catalogues, quote requests, approvals and reorders.
What you get
- Customer accounts with their own prices, discounts, payment terms and visible product range
- Quote requests with product references, quantities and attachments, routed to the right salesperson
- Order approval steps for companies where one person orders and another signs off
- Quick order by part number, order templates and one-click reorders
- Connection to your ERP for prices, stock and order transfer, so nothing is retyped
- Documents where customers expect them: quotes, order confirmations, invoices, data sheets
Quote requests done right
Most B2B sites have a contact form and call it a quote request. Ours knows which product and variant the customer is looking at, pre-fills the request, attaches the specification, tells the customer what happens next, and reaches the salesperson with everything needed to answer within the hour. Requests are tracked, so none are lost in an inbox.
Portals and ordering grow together
When ordering becomes central to the relationship, it becomes a customer portal: order history, documents, tickets, contracts. We build both on the same foundation, so the step from one to the other is small.
Questions we hear often
Can B2B and consumer sales run on one shop?
Yes. Prices, payment methods and visible products change with the logged-in customer; anonymous visitors see the consumer side.
Which ERPs have you connected?
SAP Business One, Microsoft Dynamics, Odoo and several regional systems, through their APIs or scheduled file exchange when there is no API.
How do customers get accounts?
You approve registrations, import customers from your ERP, or both. Sales staff can order on behalf of a customer.
Guides on this topic
Why B2B customers order by email when you have built them a shop
Find out why B2B customers order by email, sort a month of order emails by reason, and decide which features your shop needs and what stays personal.
Caching customer-specific prices: when a fast site shows the wrong price
How page caching can show customer-specific prices to the wrong person, which HTTP headers prevent it, and how to test it with two customer accounts.
Product data from Excel to the website: one source, no retyping
How to bring product data from Excel to the website by import: how the sheet must be built, how re-import updates products, and the usual causes of errors.
Ordering that fits how your customers buy?
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